Verify your 999a account
Verification protects your account and your balance by confirming that the person withdrawing funds is the person who opened the account. We ask for a government-issued ID and a quick selfie—national ID card, passport or driver's licence all work. Upload both documents through the verification screen in your account settings. Our team checks the submission, usually within a few hours, and once
it's approved your account is fully verified for withdrawals. This step happens once; after that, your payouts process without the verification hold.
- Gather your documents — You'll need a clear photo of your national ID, passport or driver's licence, plus a selfie holding the same document next to your face.
- Upload through account settings — Go to your account menu, tap Verification, and follow the prompts to upload both images. Make sure the text on your ID is readable.
- Wait for approval — Our team reviews the documents and matches them to your account details. Most submissions are approved within a few hours during business hours.
- Start withdrawing — Once verification passes, your account is marked as verified and all future withdrawal requests move straight to processing without another document check.